Computer Virus Help!?

Whenever i log on to the home laptop i click on any software and this page comes up saying “Your computer has been blocked please pay £1 pounds to clear it” i have read up on it and it says it is a scam and do not pay the money. I can get rid of it, every time we go on it, it comes up and we just have to shut it down. Any help?

✅ Answers

🥇 Best Answer

  • Yeah you should probably go take it to get fixed by a professional. I don’t think you can really be given step by step instructions to fix this from people on the Internet.
  • Install Malwarebytes and scan the computer.

    Your download will start automatically.Just click “Save”.
    http://dw.com.com/redir?edId=3&siteId=4&…

  • use combofix it is effective it that doesn’t work try malware bytes

    both are free malware bytes cost for added features basic is free

    avg is great also

    go to a professional if problem is not solved

    Source(s):
    http://www.bleepingcomputer.com/download…
    http://www.malwarebytes.org/
    http://free.avg.com/us-en/homepage

  • scan with Avast antivirus.

  • I think its not real.

  • It sounds like you have a “TROJAN” on your laptop. Use the Freeware version of Malwarebytes to get rid of it. After you download it make sure you update it first & then run a full scan of your laptop. I was so impressed with the Freeware Version that I went ahead and got the Pro Version. You do not need to pay for the Pro Version. The Freeware version of this killer software will clean up your problems very quickly. After you scan and remove these infections, make sure you reboot your laptop. You can get it here: http://www.malwarebytes.org/products/mal… Good luck, I am 1ten2

    See also  Is this site a scam? http://www.mybesthatswholesale.com/?

    Source(s):
    I have been using this software for 5 years.

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